Privacy Policy

Privacy Policy

At Aurea Faith, we are committed to protecting your personal data in accordance with the UK GDPR and EU GDPR. This policy explains how we collect, use, and protect your information.

Who We Are

Aurea Faith is an online retailer of faith-inspired home decor. For any privacy-related queries, contact us at contact_us@aureafaith.com.

Data We Collect

We collect the following personal data when you interact with our store:

  • Name, email address, shipping address, and billing address when you place an order
  • Payment information (processed securely by our payment provider — we do not store card details)
  • Browsing data and cookies when you visit our website
  • Communications you send us via email or contact forms

How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders
  • Communicate with you about your order status
  • Send marketing emails if you have opted in (you can unsubscribe at any time)
  • Improve our website and customer experience
  • Comply with legal and tax obligations

Legal Basis for Processing

We process your data on the following legal bases:

  • Contract performance — to fulfil your orders
  • Legitimate interests — to improve our services
  • Consent — for marketing communications
  • Legal obligation — to comply with applicable laws

Data Sharing

We share your data only with trusted third parties as necessary to fulfil your order, including:

  • Shipping and fulfilment partners
  • Payment processors (e.g. Shopify Payments)
  • Analytics providers (e.g. Google Analytics)

We do not sell your personal data to any third party.

Cookies

We use cookies to improve your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings.

Your Rights

Under UK/EU GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at contact_us@aureafaith.com.

Data Retention

We retain your order data for up to 7 years to comply with tax and accounting obligations. Marketing data is retained until you unsubscribe.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Last updated: May 2026

Contact Us

For any privacy-related questions, please contact us at contact_us@aureafaith.com.